Privacy Policy
Introduction
Yard Drainage Experts is committed to protecting your privacy. This privacy policy explains what information we collect, how we use it, and how we protect it. By using our website or services you agree to the terms of this privacy policy.
Information We Collect
We may collect the following information when you contact us, request a quote, or schedule a service:
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Your full name
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Home or business address
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Phone number
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Email address
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Details about your property and drainage issue
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Payment information when applicable
We may also collect non-personal information automatically when you visit our website including your browser type, device type, pages visited, and time spent on the site. This information is collected through cookies and similar tracking technologies.
How We Use Your Information
The information we collect is used solely for the following purposes:
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To respond to your inquiry or service request
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To schedule and perform drainage services at your property
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To send estimates, invoices, and receipts
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To follow up after a completed job to ensure your satisfaction
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To send occasional updates, promotions, or service reminders if you have opted in to receive them
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To improve our website and customer experience
We do not use your personal information for any purpose beyond what is listed above without your consent.
How We Share Your Information
Yard Drainage Experts does not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:
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With service providers who assist us in operating our business such as scheduling software, payment processors, or email platforms
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When required by law or in response to a valid legal request
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To protect the rights, safety, or property of Yard Drainage Experts or our customers
Any third party service providers we work with are required to handle your information securely and only for the purpose of supporting our business operations.
Changes to This Privacy Policy
Yard Drainage Experts reserves the right to update this privacy policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this privacy policy or how your information is handled please contact us at:
Yard Drainage Experts Joliet, Illinois